frequently asked questions
We believe the photographer-client relationship is even more important than the images themselves. The more comfortable you are with us and our process, the more comfortable you'll be in front of our camera. Our goal is to be 100% transparent and helpful, so if you ever have a question, please ask!
Scroll below to read some of the most frequently asked questions.
Does everyone photograph on film?
Currently, A.J. photographs on film and Carter photographs digitally.
How does film work?
When we photograph on film, we send it off to our lab to be processed and they send us digital scans of your photos. We then edit those scans before showing you your gallery.
Do you travel?
Please email us with your travel request, and we'll be happy to see if we can arrange it!
Are you insured?
Yes! We have 4 million in liability insurance!
Do sessions come with digital images?
All weddings come with digital images. Portrait sessions come with 2-10 images depending on the session and the option to purchase more.
Do I have to order products?
Simple answer is no. You are welcome to walk away and not purchase anything. However, people generally choose our team for the heirloom products we offer. We photograph with the end goal of creating heirloom pieces for your family.
How do I chose my heirloom pieces?
Before your session, we will have a planning meeting so we can talk through the options and make sure we're photographing for your end goal. After your session, we will do a design and ordering appointment where you will choose your heirloom pieces.
Can I order products elsewhere?
All prints, canvases and albums must be ordered through AJDP to ensure quality control. The only exception is holiday & greeting cards.
How much are heirloom pieces?
Heirloom pieces start at $350 for canvases and $750 for albums. Most clients invest between $1200-$5000. We have a full look book with pricing we'd be happy to send you.
What is required for booking?
All sessions have a contract and non-refundable retainer.
What happens if it rains on my session day or my family gets sick?
Somedays we feel more like meteorologists than photographers! We closely watch the weather and will be in touch if we need to reschedule! We offer 30 days for reschedules if the need arises.